Privacy policy

Last updated: July 20, 2026

Giant TCG, LLC operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Giant TCG, LLC is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: Including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.

  • Account information: Including your username, password, security questions, preferences, and settings.

  • Transaction information: Including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us: Including the information you include in communications with us (e.g., when sending a customer support inquiry).

  • Device information: Including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information: Including information regarding your interaction with the Services, such as how and when you interact with or navigate the site.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

  • Automatically through the Services: From your device when you use our products or services, visit our websites, and through the use of cookies and similar technologies.

  • From our service providers: When we engage them to enable certain technology and when they collect or process your personal information on our behalf.

  • From our partners: Or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: To perform our contract with you, process payments, fulfill orders, remember your preferences, send account-related notifications, manage returns/exchanges, enable reviews, and create a customized shopping experience (e.g., recommending products).

  • Marketing and Advertising: To send promotional communications by email, text message, or postal mail, and to show you online advertisements based on items you previously purchased or your activity on the Services.

  • Security and Fraud Prevention: To authenticate your account, provide a secure payment experience, detect and investigate fraudulent or illegal activity, protect public safety, and secure our services. You are responsible for keeping your account credentials safe.

  • Communicating with You: To provide customer support, respond to inquiries, and maintain our business relationship.

  • Legal Reasons: To comply with applicable law or respond to valid legal processes, investigate or participate in civil discovery or litigation, and enforce our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances include:

  • With Shopify and Vendors: Third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

  • With Business and Marketing Partners: To provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising. Depending on where you reside, you may have a right to direct us not to share information about you for targeted advertising. You can exercise your rights to opt-out of those uses here.

  • At Your Direction: When you request or consent to our disclosure of certain information, such as to ship products to you or through your use of social media login integrations.

  • With Affiliates: Or otherwise within our corporate group.

  • For Legal or Business Transactions: In connection with a merger or bankruptcy, to comply with legal obligations (subpoenas, search warrants), to enforce terms of service, and to protect the rights of our users and others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside.

To help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data obtained from your interactions with our Store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including responding to requests to exercise your rights over its use.

To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information via the Shopify Privacy Portal Link.

Third-Party Websites and Links

The Services may provide links to platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy policies. We are not responsible for the privacy or security of such sites. Information you share on third-party social networking platforms may also be viewable by other users without limitation. Inclusion of such links does not imply endorsement.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request its deletion.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure while in transit; we recommend not using unsecure channels to communicate sensitive information.

How long we retain your personal information depends on whether we need it to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce contracts.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below. These rights are not absolute, and we may decline your request as permitted by law.

  • Right to Access / Know: Request access to personal information we hold about you.

  • Right to Delete: Request that we delete personal information we maintain about you.

  • Right to Correct: Request that we correct inaccurate personal information.

  • Right of Portability: Receive a copy of your personal information and request that we transfer it to a third party.

  • Right to Opt-out of Sale or Sharing: Opt-out of the "sale" or "share" of your personal information for targeted advertising. You can exercise this right here. If you visit our website with the Global Privacy Control (GPC) enabled, we automatically treat this as an opt-out request for that device/browser. Other than GPC, we do not recognize other "Do Not Track" signals.

  • Managing Communication Preferences: You may opt out of promotional emails at any time using the unsubscribe link. We may still send non-promotional emails regarding your account or orders.

For UK or European Economic Area (EEA) Residents: You may exercise the following additional rights:

  • Objection and Restriction: Ask us to stop or restrict processing for certain purposes.

  • Withdrawal of Consent: Withdraw consent previously given (this does not affect the lawfulness of processing before withdrawal).

We will not discriminate against you for exercising these rights. We may need to verify your identity or the identity of your authorized agent before processing requests. We will respond in a timely manner as required by law.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority. For the EEA, you can find a list of responsible authorities here.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer data out of the EEA or UK, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses unless the destination country provides an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices, or if you would like to exercise any of the rights available to you, email us at support@gianttcg.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.

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